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How we protect your privacy at link shiokambing

When you open an account with us, your personal information and payment details are protected from the moment you land in the lobby.

Account security verified on loginPayment data encrypted end-to-endWithdrawal confirmations via your registered number
Explore the Lobby Read FAQ
link shiokambing How we protect your privacy at link shiokambing
REACH US ANYTIME

How to contact us about your privacy

Team online

Live Chat

Open the chat widget in the lobby corner. Our team responds within minutes during business hours and handles privacy questions, account access requests and data concerns in real time.

Email Support

Send privacy inquiries to our support inbox. Include your account number and describe your request clearly. We aim to reply within 24 hours on business days.

In-Account Messages

Log into your account and use the messages section to contact our privacy team. Responses appear there and are logged for your records.

DATA HANDLING DETAILS

How we secure and manage your information

Encryption

All login credentials, payment details and account balances travel over encrypted channels. Your deposits via DANA, OVO, GoPay or QRIS are verified with your bank before we record them in your wallet.

Account Verification

When you open an account, we verify your identity using details you provide. Withdrawals require confirmation via SMS or email to the number and address on file.

Cookie Use

We use cookies to keep you logged in across sessions, remember your language choice and track which games you explore. You can manage cookies in your browser settings at any time.

Data Retention

We keep your account data as long as your account is active. After closure, we retain records for five years to meet regulatory requirements, then securely delete them.

Partner Access

Our payment partners (banks, DANA, OVO, GoPay and QRIS operators) see only the information needed to process your deposits and withdrawals. We do not share your play history or personal details.

Your Rights

You can request access to your data, ask us to correct it or request deletion, depending on local law. Contact support with your account email and we will guide you through the process.

Questions about your data and privacy

We collect your name, email, phone number, date of birth and payment details when you register. We also track your account activity, deposits, withdrawals and game history to manage your account and detect fraud.

Payments via DANA, OVO, GoPay and QRIS are processed through encrypted connections. Your bank or payment app handles the actual transfer; we store only a record that the transaction occurred, not your payment credentials.

Only you, your registered account email owner and our support team can view your account. Payment partners see deposit and withdrawal records. We never share your data with game providers, affiliates or marketing companies.

Yes, depending on local law. Contact our support team from your registered email with a data access or deletion request. We will respond within 14 days and explain any retention we must keep for compliance.

Your account closes immediately, but we retain records for five years to satisfy regulatory requirements and resolve any disputes. After that period, we securely delete your personal information.

Cookies keep you logged in and remember your settings so you do not enter credentials every visit. They do not store payment details or passwords. You can disable cookies in your browser, though logging in will take longer each time.

We share only the minimum information needed with payment partners to process your transactions. We do not sell or trade your personal data to advertisers, brokers or other companies without your consent.

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